Privacy Policy

Last updated: June 30, 2026

Digital Storming LLC (“Digital Storming,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit digitalstorming.com, submit a form, request a quote, use our services, or communicate with us.

Privacy contact: hello@digitalstorming.com. Main phone: +1 (707) 777-0381.

Information We Collect

• Contact information such as name, company name, email address, phone number, mailing address, and message details.
• Business and service information submitted through forms, including trucking, dispatch, CDL, compliance, factoring, website, hosting, AI voice, marketing, or automation requests.
• Account, billing, transaction, and project information needed to provide services and maintain records.
• Website and device information such as IP address, browser type, device identifiers, referring pages, pages visited, form submissions, security logs, cookies, and similar technologies.
• Communications information, including emails, calls, SMS consent records, support tickets, uploaded files, and other information you choose to provide.

How We Use Information

• Respond to inquiries, provide quotes, onboard customers, and deliver requested services.
• Operate, secure, troubleshoot, and improve the website and customer systems.
• Communicate about projects, invoices, service updates, support, and account matters.
• Send marketing or follow-up communications where permitted by law and your preferences.
• Measure website performance, advertising, and service demand when analytics or marketing tools are enabled.
• Detect fraud, abuse, security incidents, unauthorized activity, and policy violations.
• Comply with legal, tax, accounting, contractual, regulatory, and dispute-resolution obligations.

Cookies, Analytics, Ads, Forms, Chat, and Call Tracking

We use essential cookies for site operation, security, forms, logins, and consent preferences. With your consent where required, we may also use analytics, advertising, CRM/form, chat, AI voice, call-tracking, embedded media, or pixel technologies.

Examples of tools or vendors that may process website data include WordPress, Elementor/UIcore, WPForms or other form tools, WP Mail SMTP and email providers, Wordfence, Imunify Security, hosting/cPanel infrastructure, Google Analytics if enabled, Google Ads or Meta Pixel if enabled, CRM or lead-management systems if enabled, chat or AI voice tools if enabled, call-tracking providers if enabled, and payment processors if used.

See our Cookie Policy and the Cookie Preferences link in the footer to accept, reject, or manage non-essential categories.

SMS and Phone Communications

By checking an SMS consent box and providing your phone number, you agree to receive text messages from Digital Storming LLC related to your inquiry or requested service. Message and data rates may apply. Reply STOP to opt out.

Mobile opt-in data and consent are not sold and are not shared with third parties for their marketing or promotional purposes.

How We Share Information

• Service providers that help us host, secure, operate, analyze, market, communicate, bill, or deliver services.
• Third-party platforms or vendors you request or authorize us to work with, such as hosting providers, payment processors, marketing platforms, CRM tools, AI/voice tools, call-tracking systems, insurance, factoring, compliance, or logistics-related providers.
• Professional advisors, legal authorities, or other parties when required to comply with law, protect rights, investigate fraud or abuse, enforce agreements, or respond to legal process.
• Successors in connection with a merger, acquisition, restructuring, or sale of business assets.

We do not sell personal information for money. If advertising pixels or cross-context behavioral advertising tools are enabled, some laws may treat that activity as “sharing.” You can use the Cookie Preferences or Do Not Sell or Share link in the footer to reject non-essential advertising/pixel categories.

Data Retention

• General inquiries and quote requests: usually up to 24 months after the last interaction unless a longer period is needed.
• Customer, project, billing, contract, and tax records: usually up to 7 years or longer if required by law, accounting, dispute, or contract needs.
• Marketing consent and opt-out records: until withdrawn, plus a reasonable period to maintain suppression records.
• Security logs, server logs, and anti-abuse records: usually up to 12 months unless needed for investigation or legal reasons.
• Analytics data: according to the analytics provider settings when analytics tools are enabled.
• Backups: retained according to hosting and backup schedules, then overwritten or deleted in the ordinary course.

Your Privacy Choices

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, opt-out of sale/share, or withdrawal of consent. To submit a request, email hello@digitalstorming.com with your name, contact information, request type, and enough information for us to verify the request.

You can opt out of non-essential cookies through Cookie Preferences. You can unsubscribe from marketing emails using available unsubscribe instructions. You can opt out of SMS by replying STOP.

Security

We use administrative, technical, and physical safeguards designed to protect form data and account information. These may include HTTPS, access controls, authentication, logging, malware/security tools, spam filtering, firewalls, backups, and limited access for personnel or vendors who need information to provide services.

No website, transmission, or storage system is 100% secure. Please do not submit sensitive information unless it is needed for your requested service.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. The Last updated date above shows when this page was last revised.