Privacy Policy

Digital Storming (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit digitalstorming.com, submit a form, request a quote, use our services, or communicate with us.

Privacy contact: hello@digitalstorming.com. Main phone: +1 (707) 777-0381. Mailing address: Digital Storming, 1151 Walker Rd, Ste 100, Dover, DE 19904.

How This Website Works

digitalstorming.com is a static website: ready-made pages served from a web server that we manage ourselves. It has no user accounts, logins or public comments, and it does not keep what you send through its forms in a database. Its fonts are served from our own server too, so viewing a page does not contact Google Fonts or any other font service.

Information We Collect

What you send us

• Contact form: your name, email address, phone number (optional), the service you need, your message, and whether you ticked the optional SMS consent box.
• Voice AI demo-call form: your first name, email address and phone number.
• Questions about a blog article: your name, email address and your question.
• Anything else you choose to send us by email, phone or text, and the information you give us as a client, such as company, billing and project details or, for trucking services, documents like your operating authority, insurance certificate and W-9.

What is added to each form automatically

• The page you sent it from, and the date and time.
• Your IP address.
• How your visit reached us (the lead-source details below).

Lead-source details kept in your browser

When you first arrive on the site, and if you allow “Analytics and lead source” in Cookie settings, your browser saves a small record in its local storage (this is not a cookie) for 90 days with the page you landed on, the website that sent you (the referrer), any campaign tags in the link (utm_source, utm_medium, utm_campaign, utm_term, utm_content, and the click IDs gclid and fbclid) and the date and time. A second record keeps the same details for your latest visit that came from another website or a tagged link.

These records stay in your browser. They reach us only inside a form you choose to submit, so that we know how you found us. We don’t use them for advertising and don’t pass them to advertising platforms. You can delete them at any time by turning “Analytics and lead source” off in Cookie settings or by clearing this site’s data in your browser; the forms still work without them.

Server and security logs

Like any web server, ours logs each request: the IP address, the date and time, the page or file requested, the referring page and your browser’s user-agent. We use these logs to keep the site secure and working, for example to block abusive traffic. To limit spam, the form handler also keeps a one-way hashed form of your IP address with the times of your recent submissions, and accepts up to five submissions an hour from one address.

How Form Messages Reach Us

When you send a form, it travels over an encrypted (HTTPS) connection to our own server, which emails it to our team at hello@digitalstorming.com. From there it is kept in that mailbox and, if you become a client, in the systems we use to deliver your service, such as the CRM we built and run ourselves.

How We Use Information

• Respond to inquiries, provide quotes, onboard customers, and deliver requested services.
• Understand how people find us (the lead-source details), so we know which pages, searches and campaigns bring inquiries.
• Operate, secure, troubleshoot, and improve the website and customer systems.
• Communicate about projects, invoices, service updates, support, and account matters.
• Send marketing or follow-up communications where permitted by law and your preferences.
• Detect fraud, abuse, security incidents, unauthorized activity, and policy violations.
• Comply with legal, tax, accounting, contractual, regulatory, and dispute-resolution obligations.

Cookies, Analytics, and Third-Party Content

The website itself sets no cookies today, and it has no advertising pixels, retargeting tags, chat widgets or call-tracking scripts. On your first visit a small notice lets you accept or reject the optional items (the lead-source records and content from X), and Cookie settings, at the foot of every page, changes your choice at any time.

Analytics. We don’t use Google Analytics or any other analytics service at the moment. The site is built so that we can turn on Google Analytics 4 later. If we do, it will run only for visitors who allow “Analytics and lead source”, without Google signals or ad personalization, and Google Analytics will set its own cookies (such as _ga and _ga_<ID>) to count visits and see which pages people use. We will update this policy and our Cookie Policy before we switch it on.

Embedded posts from X (Twitter). One older blog post, Google Business Profile Updates 2014–2021, quotes several posts from X. Only if you allow “Content from X” in Cookie settings (or press “Show posts from X” on that page), your browser loads X’s script from platform.twitter.com to display them, and X may then set or read its own cookies and receive your IP address and the address of the page. X’s use of that data is covered by X’s privacy policy. Until the script loads, the posts show as plain quotes with links.

Links to other sites. Links to other services, such as our Facebook and LinkedIn pages, take you to sites with their own privacy policies.

See our Cookie Policy for the details.

SMS and Phone Communications

The contact form has an optional SMS consent box, which is never ticked for you. By checking the SMS consent box and providing your phone number, you agree to receive text messages from Digital Storming related to your inquiry or requested service. Message and data rates may apply. Reply STOP to opt out.

Mobile opt-in data and consent are not sold and are not shared with third parties for their marketing or promotional purposes.

How We Share Information

• Service providers that help us host, secure, operate, communicate, bill, or deliver services.
• Partners and other third parties you request or authorize us to work with, such as our factoring partner Porter Freight Funding or our auto transport brokerage partner AMB Logistics when you ask us to set up those services, and hosting providers, payment processors, marketing platforms, CRM tools, AI/voice tools, insurance, compliance, or logistics-related providers.
• Professional advisors, legal authorities, or other parties when required to comply with law, protect rights, investigate fraud or abuse, enforce agreements, or respond to legal process.
• Successors in connection with a merger, acquisition, restructuring, or sale of business assets.

We do not sell personal information. We also don’t share it for cross-context behavioral advertising: the website has no advertising pixels or retargeting tags. If that ever changes, we will update this policy first. See Do Not Sell or Share My Personal Information.

Data Retention

• General inquiries and quote requests: usually up to 24 months after the last interaction unless a longer period is needed.
• Customer, project, billing, contract, and tax records: usually up to 7 years or longer if required by law, accounting, dispute, or contract needs.
• Marketing consent and opt-out records: until withdrawn, plus a reasonable period to maintain suppression records.
• Security logs, server logs, and anti-abuse records: usually up to 12 months unless needed for investigation or legal reasons.
• Lead-source records in your browser: up to 90 days, and deleted when you turn “Analytics and lead source” off or clear this site’s data.
• Your privacy choices in your browser: 6 months, then we ask again.
• Analytics data: none today. If we turn on Google Analytics 4, according to the retention setting we choose in it.
• Backups: retained according to hosting and backup schedules, then overwritten or deleted in the ordinary course.

Your Privacy Choices

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, opt-out of sale/share, or withdrawal of consent. To submit a request, email hello@digitalstorming.com with your name, contact information, request type, and enough information for us to verify the request.

You can unsubscribe from marketing emails using available unsubscribe instructions. You can opt out of SMS by replying STOP. You can turn off the lead-source records and content from X in Cookie settings, at the foot of every page.

Global Privacy Control and Do Not Track. We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out: the lead-source records and content from X stay off unless you turn them on yourself. There is no common standard for the older “Do Not Track” signal, so the site doesn’t change what it does when it receives one. Apart from X’s posts when you allow them, no third party can collect information about your visits to our site over time or across other websites.

Security

We use administrative, technical, and physical safeguards designed to protect form data and account information. These include HTTPS on every page, a static website that runs no code on the server apart from the form handler, firewalls and blocking of abusive traffic, access controls, and backups.

No website, transmission, or storage system is 100% secure. Please do not submit sensitive information unless it is needed for your requested service.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. The Last updated date above shows when this page was last revised.